General Terms and Conditions for Flights

I. SCOPE OF APPLICATION

The following General Terms and Conditions for Flights TriJets s.r.o. (hereinafter only “GTC”) shall be applicable to all charter flights of TriJets s.r.o. and shall constitute an inseparable part of the Charter Flight Agreement. TriJets reserves the right to change the GTC from time to time. In the event of any difference between the GTC and the Charter Flight Agreement, the Charter Flight Agreement shall prevail.

II. APPLICABLE LAW, JURISDICTIONS & LIABILITY

The carriage performed by the Carrier is subject to the rules, jurisdiction, and limitation of liability by the Montreal Convention of 1999, the Warsaw Convention of 1929 as modified by the Hague Protocol (if applicable), relevant EU legislation including EC Regulation 889/2002 and EC Regulation 261/2004, and Czech laws where applicable.

• The limit of liability for each passenger for death, wounding, or other bodily injury shall be the sum of US $75,000 inclusive of legal fees and costs, except that, in case of a claim brought in a State where provision is made for separate award of legal fees and costs, the limit shall be the sum of US $58,000 exclusive of legal fees and costs.
• The Carrier shall not, with respect to any claim arising out of death, wounding, or other bodily injury of a passenger, avail itself of any defense under Article 20(1) of the relevant Convention.
• Nothing herein shall be deemed to affect the rights and liabilities of the Carrier with regard to any claim brought by, on behalf of, or in respect of any person who has willfully caused damage resulting in death, wounding, or bodily injury of a passenger.

III. CHARTER FLIGHT BOOKING PROCESS

• Carrier accepts booking and/or charter flight inquiries on a 24/7 basis.
• Booking and/or charter flight inquiries are accepted by phone at +420 734 638 361 or by e-mail at ops@trijets.cz.
• Carrier’s Sales department responds with a Charter Quotation sent by e-mail or SMS message. Upon acceptance, the Carrier issues a Charter Flight Agreement containing detailed information on flights and schedules.

IV. TERMS OF PAYMENT

• The amount listed in the Charter Flight Agreement shall be credited to the Carrier’s account specified in the Advance Invoice before commencement of carriage unless agreed otherwise.
• If the signed Charter Flight Agreement is not received before commencement of carriage, the Carrier reserves the right to terminate the Charter Contract with no further liability.
• All other costs not contained in the Charter Flight Agreement (e.g. baggage screening charges, security charges, customs duties, de-icing, additional services) shall be rebilled to the Client and paid within the period specified on the Invoice.
• Invoices shall meet all formal requirements of a tax document as stipulated by Czech law. In case of delayed payment, the Carrier is entitled to contractual late payment interest of 15% p.a.

V. RIGHTS & DUTIES OF CARRIER’S CREW AND PASSENGERS

• Replacement of the aircraft: The Carrier shall be entitled, in the event of necessity, to replace the aircraft by other aircraft suitable for the agreed transport or subcharter.
• Passenger & cargo entry documents: The passenger is solely responsible for fulfillment of visa requirements, passport validity, and all documents required by the authorities at the destination.
• Baggage, luggage & freight: 15 kg of free luggage and 3 kg of hand luggage per passenger is allowed unless agreed otherwise. The Captain of the aircraft has ultimate authority to decide what load may be carried and how it shall be distributed.
• Animals: The carriage of animals is subject to prior written consent of the Carrier.
• Prohibited & dangerous goods: Prohibited goods shall not be carried under any conditions. Dangerous goods must be declared, approved by the Carrier, and packed/marked in accordance with regulations.
• Pregnancy: The Carrier must be informed in advance about a pregnant passenger. Medical clearance is required after week 28 for single pregnancy and after week 28 for multiple pregnancy; medical assistance on board is required after week 36 (single) or week 32 (multiple).
• Smoking: All Carrier flights shall be non-smoking.
• Seat belt sign: The passenger shall comply with seat belt instructions. Failure to do so makes the passenger solely responsible for any damage caused.
• Security check: All passengers, crewmembers, and luggage shall undergo security screening prior to departure.

VI. REFUSAL OF CARRIAGE

The Carrier reserves the right to refuse carriage to any passenger, baggage, luggage or freight, including Prohibited & Dangerous Goods, especially in cases of health risks, security threats, violations of regulations, or when baggage or freight poses a security threat.

VII. DELAYED SERVICE, IMPOSSIBILITY OF SERVICE

The Carrier reserves the right to terminate the Charter Contract if the confirmed flight cannot be performed due to withdrawal or late approval of governmental authorisations or other extraordinary circumstances. Under such events, the Carrier shall be relieved of any obligation and liabilities.

VIII. CANCELLATION FEE & TERMINATION

If the confirmed flight is cancelled by the Client by written notice, a cancellation fee shall be levied as follows: more than 72 hours prior to STD 10%, 72–48 hours prior to STD 25%, 48–24 hours prior to STD 50%, less than 24 hours prior to STD 100%. STD = Scheduled Time of Departure.